Refund Policy

Last Updated: [Date]

At [Your Website Name] ("we," "our," "us"), customer satisfaction is very important to us.
Please read our Refund Policy carefully:


1. Digital Products and Services

Since our services and products are primarily digital (such as premium features, subscriptions, or content purchases), all sales are final and non-refundable, except where required by law.


2. Exceptions

Refunds may be granted under the following exceptional circumstances:

  • If a technical issue on our side prevents delivery of the purchased service.

  • If you were charged incorrectly (for example, duplicate payments).

  • If you request a refund within 7 days of purchase and have not used the service in any meaningful way.

Requests outside these conditions may be declined.


3. How to Request a Refund

To request a refund, please contact us at [Your Support Email] with:

  • Your name

  • Purchase details (date, amount)

  • Reason for the refund request

We will review your case and respond within 5 business days.


4. Processing Time

Approved refunds will be processed back to your original method of payment within 7–14 business days, depending on your payment provider.


5. Contact

For any questions about refunds, please contact:

? [[email protected]]
? [vi-security.eu]


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